The Hunton Group
  • Hunton Distribution
  • Oklahoma City, OK, USA
  • Range: $18 to $20.00
  • Hourly
  • Full Time

Standard Company Benefits Package


Hunton Distribution OKC a division of The Hunton Group TRANE is seeking to hire a Parts Counter Sales Lead to join our team at our Oklahoma City location zip code:  73127.  We are seeking to hire a self-starting, well-organized individual to develop and maintain customer service. The customer base will comprise of residential dealers, commercial HVAC owners, self-servicing end users, and commercial contractors.  Only local candidates will be considered.  No staffing agencies, please.

DUTIES

  • Be the lead at the counter and ensure that all employees are ascertaining customers' needs/determine parts/equipment solutions.
  • Lead team members to properly identify customers' needs, estimate, design and accurately quote projects.
  • Conduct sales of HVAC parts, equipment, and supplies over the phone and over the counter.
  • Orders required parts, equipment, and supplies.
  • Answers customer calls and identifies equipment, parts, and supplies.
  • Coordinates product promotions.
  • Receives and processes customer orders for equipment, parts, and supplies.
  • Responds to customer's inquiries, questions, or complaints regarding products or services.
  • Responsible for warranty administration on all parts.
  • Records changes in inventory status by completing paperwork and updating the database as necessary.
  • Maintains supplies inventory by recording quantities used and determining supplies needed.
  • Responds to literature requests from customers.
  • Possesses knowledge of the Trane product line to be able to demonstrate and discuss with customers.
  • Keep the showroom, neat, stocked, and updated as new products are added.
  • Receive stock into inventory as it arrives.
  • Proactively sell additional equipment, parts, and supplies when taking orders.
  • Maintain acceptable transaction volumes and dollar values as determined by Sales Manager.
  • Cooperate with warehouse personnel in dispositioning and preparing paperwork for returned and/or warranted the product.
  • Flexibility to work overtime/weekends, as required and have reliable transportation.
  • Process direct report timesheets
  • Ensure vacation scheduled don't compromise buisness necessity
  • Attend monthly meetings with management to provide status updates
  • Other activities that may arise, as directed by Supervisor or Manager.

QUALIFICATIONS

  • Excellent customer service skills
  • The ability to lead other employees on the counter and be customer service ambasador.
  • Excellent organizational and communication skills.
  • Superior verbal and written communication skills.
  • Strong computer skills in a Microsoft Windows environment including Word, Excel.
  • Ethical 
  • Goal oriented.
  • Strong presentation skills and appropriate personal appearance.

Education and/or Experience Required:

High School Diploma or equivalent and or three to five years HVAC related experience; or equivalent combination of education and experience maintaining a large base of SKU items.  Experience as a lead or experience with direct reports.  Reliable transportation. 

 FUTURE POTENTIAL:

Come work for an industry leader who offers a competitive compensation with an incentive plan to help guide and advance your career. Hunton Distribution offers training and growth opportunities for its employees to help them build a stable and successful career.

The Hunton Group
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